Steel Valley Postal Customer Council
2023 Large Market PCC of the Year Winner!
The Steel Valley PCC was awarded "2023 PCC of the Year - Large Market" by the U.S. Postal Service. Industry Co-Chair Jeff Politano from SMARTmarketing, co. is shown here with Postmaster General Louis DeJoy and Postal Co-Chair Youngstown Postmaster Renee Twitty.
The text of the press release is as follows:
U.S. Postal Service Honors Postal Customer Council Leaders’ Accomplishments
June 30, 2023
The U.S. Postal Service recognized Postal Customer Councils (PCCs) throughout the nation for their outstanding achievements and innovations in 2023. This year’s winners of the PCC Leadership Awards were announced during an event held at Postal Service Headquarters in Washington DC yesterday.
PCCs are a grassroots network that provides a local channel for USPS business mailers and the Postal Service to continue building upon their relationships so they can increase the use of mail and work on solving concerns and challenges together. These relationships provide a means to share best mailing and shipping practices, as well as give PCCs around the country opportunities to connect and learn from each other
PCC Leadership Awards are presented each year by the Postal Service in recognition of exemplary work to strengthen and grow the PCC network. More than 220 nominations were submitted this year.
Top honors were presented to PCC groups that achieved overall excellence in their efforts to serve their communities. The PCCs offered innovative solutions for challenges for businesses of all sizes.
• PCC of the Year — Metro Market - Twin Cities PCC – Minneapolis – St. Paul, MN
• PCC of the Year — Large Market - Steel Valley PCC – Youngstown, OH
• PCC of the Year — Small Market - West Michigan PCC – Grand Rapids, MI
Next Event - National PCC Day
September 27, 2024
Corporate College Conference Center - 4400 Richmond Road, Warrensville Heights, OH 44128
Your Registration of $70 per person will cover:
• Video Message from Postmaster General Louis DeJoy
• Additional Presentations by Subject Matter Experts to Increase Your Bottom Line
• Presentation on Business Mail Entry – eDoc Adoption & Mailer Scorecard
• Award Presentations & Prizes & One-on-One Networking Opportunities
• Industry Education - Certificate for all Attendees
• Visit Exhibitors for State-of-the-Art Products & Services
• Registration includes education, continental breakfast, lunch.
Keynote Speaker: Nathan King, Director, Consumer Advocate - United States Postal Service
Nathan King began his Postal career as a Rural Carrier Associate in 1995 in Macclenny, FL and became a career employee as a Rural Letter Carrier in 1998. He has extensive background in both Customer Service and Delivery. After a number of OIC and detail assignments, in June of 2013 he was promoted to Supervisor, Customer Service. In April 2014 he was promoted to Manager, Customer Service in Jacksonville, FL and served as Officer In Charge of Ponte Vedra Beach FL Post Office. In October 2014 he was promoted to Postmaster of Ponte Vedra Beach. March 2016 he was awarded the position of Manager, Retail for the Gulf Atlantic District. In 2018 he detailed as Manager, Post Office Operations. He is a graduate of Management Essentials for Field Leadership (MEFL) and during 2015-2016, Nathan served as an instructor for multiple MEFL classes. He achieved a Lean Six Sigma Green Belt in 2017.
Nathan currently serves as the Director, Consumer Advocate and coordinates policy for the District and Area Customer Relations and Consumer Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints.
Featured Speaker: Lori Swetlin, GrayHair Software
Over two and a half decades of expertise in tackling United States Postal Service (USPS) mailing and operational mail workflow issues, my primary focus nowadays lies in designing and integrating top-tier data quality and workflow solutions. These ensure mail is aptly addressed and adorned with intelligent mail barcodes which makes it possible to manipulate data in several ways for various users, resulting in significantly profitable outcomes.
Public speaker in the USPS sector, delving into subjects like Informed Delivery, USPS Promotions, Address Quality, Intelligent Mail Barcode (IMB) tracking, and IMB Address Change Services along with Data Usage.
Collaborated with USPS, leading to establishing the Electronic Return Receipt product and procedures for USPS Certified Mail. I held the front line for Pitney Bowes, making a stand in the Ohio State Supreme Court - the pioneering state to employ this service, which is now implemented nationwide.
CEO/President of ACDC Atwood Community Development Corporation, I steer a community organization that's dedicated to enhancing the living standard in the Atwood Lake Region via financial and ecological responsibility and openness.
Register at THENORTHERNOHPCC.ORG
Please note that the registration fee will be $80 per person after September 23.
Questions? Contact Tina Grabovez, Customer Relations Coordinator, Ohio 1 District, at valentina.grabovez@usps.gov or call Tina at 216-443-4723.
Most Recent Event - Ballot Tracking and Political Campaign Mail
Presented by Judy Kalus, Product Specialist with Pitney Bowes
Thursday, July 25, 2024 - 2:30 pm
Register for this free webinar at http://steelvalleypcc-political2024.eventbrite.com or Join us via Zoom at this link https://usps.zoomgov.com/j/1600962680?pwd=K1hBbTFVQXpoeHJ5UDlFTzlqS2ZzUT09
Judy Kalus, Product Specialist with Pitney Bowes, has spent the past 26 years as a mailing industry professional, with a strong focus on Informed Visibility, address quality and the utilization of Intelligent Mail. She has served as Industry Co-Chair for the MTAC Informed Visibility User Group and participated as speaker or panelist in numerous postal and direct marketing events, including National Postal Forum and PCC educational sessions across the country. In her current role she works with PB sales teams and their clients to evaluate mailing needs and implement solutions supported by Intelligent Mail.
Past Event - Is My Postage Meter IBI or IMI Compliant?
Thursday, June 27, 2024 - 11:30 am
Presented by Bob Tomer, AMASTI
USPS will discontinue IBI meter technology as of July 1st. All IBI meters must be withdrawn from service by Dec. 31st.
Log in to this webinar to learn if your current postage meter is IMI Compliant or if it will need replaced.
Moving to IMI Compliant postage meters is required, but there are several additional benefits to doing so:
Businesses and the USPS can be much more efficient, accurate, and modern with the IMI meters. Additionally, the new system significantly enhances security.
1. Providing mail transaction data for each piece.
2. Automate the process of transferring funds, refunding customers, and detecting fraud.
3. Keyed-in postage is restricted (supports proper mail classification).
4. Providing information on end mailers to the Federal Government.
5. Tracks and manages reprinted Indicia.
6. Improved fraud detection, readability, and Indicia Management.
7. Calculates paid and overpaid postage accurately.
8. Enhance Rate tabs, log files, and data exchange.
Questions? Email Pam Wood at pamela.m.wood@usps.gov
Phone one-tap:US: +15033361236,,1603321738#,,,,*158924# or +1952-229-5070,,1603321738#,,,,*158924#
Meeting URL: https://usps.zoomgov.com/j/1603321738?pwd=UTVFcGprZEF5WEMya3BMRitJOVVVQT09
Meeting ID: 160 332 1738
Passcode: 158924
Join by Telephone - US: +1 503 336 1236 or +1 952-229-5070 or +1 650-581-7094 or +1 855-860-4313 or +1 678 317 3330
sip.zoom.gov
Meeting ID: 160 332 1738
Passcode: 158924
SIP: 1603321738@sip.zoomgov.com
Passcode: 158924
Short URL to join: https://bit.ly/PCC-IMI
Past Event - Join Ohio 1 PCC to learn about Certified Mail® Processing
Wednesday, May 22, 2024 - 11:00 AM ET
Brock Barton, Solutions Analyst, Quadient will discuss simplifying, tracking and storing Certified Mail® with Return Receipt®
Questions? Contact Tina Grabovez, Customer Relations Coordinator, Ohio 1 District, at valentina.grabovez@usps.gov or call Tina at 216-443-4723.
NPF is the premier mailing and shipping conference that works directly with the United States Postal Service (USPS) to provide the most comprehensive educational and networking platform available. In 2024 NPF will be in Indianapolis, Indiana – June 2-5. NPF attendees will have access to USPS executive leadership, be treated to 100+ of high-caliber educational workshops and sessions, plus be part of invaluable networking events.
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