Print It, Mail It!

A free class on how to mail for printers

February 29, 2024 - 11am - 1pm

Youngstown Warren Regional Chamber - 100 E Federal St . Suite 500, Youngstown OH 44503

Add mailing to the services that your business provides. Learn the basics of preparing mail and presenting it to USPS.

Free class includes:

• Presentation on postal terminology, targeted and saturation mailings, electronic postage statements.
• Demonstrations of the Business Customer Gateway and the EDDM tool.
• Class folder with postal templates and reference materials.
• Light refreshments.

Contact Laura Harsch at to sign up by February 20th. Class size is limited and we need to make sure we have adequate materials on hand.

2023 PCC Day

National PCC Day

Friday, September 22, 2023

Pro Football Hall Of Fame

2121 George Halas Dr. NW Canton OH 44708-2630

Featuring Video Presentation with Postmaster General Louis DeJoy - PMG Delivering For America Plan

Joshua D. Colin, Chief Retail and Delivery Officer and Executive Vice President

Joshua Colin was named chief retail and delivery officer and executive vice president in July 2021. He reports directly to the Postmaster General and chief executive officer.

Dr. Colin leads the Postal Service’s strategy to deliver world-class service to every American home and business and to transform Post Offices into destinations that connect and enrich communities. He oversees all retail and delivery operations which include 430,000 employees, more than 30,000 retail sites and a fleet of approximately 230,000 vehicles. He also leads the effort to create organizational insights and drive operational excellence by leveraging technology and data across all retail and delivery operations.

Before this role, Dr. Colin was vice president, Delivery Operations, where he increased competency, capability and confidence in the Postal Service’s carriers and technology systems,drove performance management and optimized delivery.

Dr. Colin began his postal career in 1986. Previously, he served as vice president, Area Operations of the former Eastern Area. In this position, he was responsible for postal operations including mail processing and distribution, customer service and administrative operations in Pennsylvania, Ohio, Tennessee, West Virginia, Delaware, Kentucky, Central and South New Jersey, Western New York, and portions of Virginia and Indiana.

Dr. Colin holds a doctorate in business administration from Trident University International, and master’s degrees in human resources management and public administration from Wilmington University in Delaware. He is a trained Green Belt Lean Six Sigma Executive, a graduate of the Advanced Leadership Program and has completed phases I and II of the Postal Service Executive Development Program and the Processing and Distribution Management Program.

Keith Nelson, Entrepreneur

Keith Nelson is a local entrepreneur in Elyria, Ohio. He was born in California but has lived in the greater Cleveland area for the last ten years. He is currently pursuing his degree in Entrepreneurship. While many people go to college to find their dream job, he is truly already doing what he loves. Keith currently owns two businesses and is an avid user and supporter of the U.S.P.S. Last year alone his businesses placed over 22,000 packages into the postal system. When he is not working and studying, he can usually be found in the gym working out or on his bike riding with friends. He is also a board member for One Lorain County-an organization focused on neighborhood engagement to build a better community for county residents and businesses.

David Kohout, Talk is Cheap

David Kohout has been involved in leadership training and teaching for more than 30 years. His professional background is in the field of sales and sales management. Although his primary audience was the business community, David now speaks to audiences of all ages and has impacted the lives of over 700,000 students, staff and academic leaders over the last 11 years as Talk Is Cheap, Inc. He has traveled to over 600 different school districts in the United States as well as internationally. David's hope is that each audience member will leave having a desire to achieve their full potential, realize their worth and be better prepared for their future.

$72 per person early registration on or before 9/8/23 - $85 after 9/8/23

Registration includes lunch, HOF admission, & discount at gift shop

Limited Vendor tables available - $225 on or before 9/8/23, $250 after 9/8/23

Contact Pam Wood at

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Networking, Education, Bowling & Lunch

Ohio One PCC's - Northern Ohio PCC and Steel Valley PCC

July 13, 2023 at 11:30 a

7 Hills Lanes - 7279 Broadview Road, Seven Hills, OH 44131

Cost: $25 per person – includes bowling, shoes, pizza, chips, soda

Reservations/Payment: Please visit to register by July 5.

Questions? Contact Tina Grabovez, Customer Relations Coordinator, Ohio 1 District, at or call Tina at 216-443-4723.

Making Every Door Direct Mail Work For You

Tuesday June 6th, 10:30 to 11 am

Join us on Zoom:

Your presenter: Sam Morris

Sam is the Creative Director of SMARTmarketing, co. in Youngstown Ohio. SMARTmarketing is an advertising agency that offers a variety of solo and co-op direct mail products in addition to programmatic digital advertising. Sam has been in the marketing industry since 2011 and with SMARTmarketing since 2018.

Every Door Direct Mail is a local mailing to get your message in front of voters, organize a fundraising campaign or townhall, advertise your business, offer a coupon to increase sales and foot traffic, send a community newsletter, or promote a local event.

Earth Day With the PCCs

In-person event – Featuring keynote speaker Alicia Rauckhorst, USPS Manager of Consumer Affairs

USPS East Palestine – 269 N. Market St, East Palestine, OH 44413

Steel Valley and The Northern Ohio PCCs – Central Area

7:30 AM – 9:00 AM EST

For more information contact

National Postal Forum

Getting Motivated with USPS Incentives

Thursday January 19th, 10:30 am

FREE TO ATTEND - Youngstown Post Office - 99 S. Walnut St. Youngstown OH 44501

Or join us via zoom

Phone one-tap: US: +15033361236,,1602293898#,,,,654065# or +1952-229-5070,,1602293898#,,,,654065#
Meeting URL:
Meeting ID: 160 229 3898 Passcode: 654065
Join by Telephone Dial:
US: +1 503 336 1236 or +1 952-229-5070 or +1 650-581-7094 or +1 855-860-4313 or +1 678 317 3330
Meeting ID: 160 229 3898 Passcode: 654065

Motivation with Ruben Martinez

As a teenager, Ruben Martinez knew that he wanted to help people. He dreamed of becoming a firefighter, but he was too young to apply. Undaunted, he enlisted in the US Air Force and trained as a firefighter there. Ruben was stationed around the world, in various countries such as England, Ecuador, Germany, Kuwait, as well as our American soil. He worked with many different fire fighters to ensure safety of both people and aircrafts. His hard work and dedication was recognized with a award for Fire Fighter of the Year.

In 2006, Ruben left the US Air Force and joined the US Postal Service as a carrier and started looking for new ways to help people.

He started as an On the Job Instructor at the Medina station and quickly realized he wanted to learn more. He volunteered to become an Engagement Champion who assisted with increasing morale and retaining employees. Communication become more fluid and a partnership between management and craft was formulated. Ruben loved working with people and ensuring the processes were adhered. He realized everyone deserves an opportunity to advance, regardless of where you start the goal is to reach where you want to be, some way to help others and expose employees to the endless opportunities.

Ruben believes that investing in excellent customer service begins with creating confident and competent employees. He enjoys evoking on his facilitating passion and was able to translate his knowledge. He feels it is a gift to be able to bring people together and create team camaraderie.

Incentives with Brenda Tufts, USPS Territory Executive

Experienced Territory Executive with a demonstrated history of working in the government administration industry. Currently, 16 years of experience with the USPS Sales and Marketing team. Tufts is considered an expert in Direct Mail, 2022 generated approximately $39 million dollars revenue with high-volume client, 565% over target.

Tufts led several civic organizations as President in the Greater Cleveland area. Tufts expertise is in the areas of professional consultative selling skills, return on investment, business development, increasing market share growth, logistics distribution channel management, adult training, leading teams, business acumen, project management, and building relationships with C-suite level professionals.

Tufts graduated from John Carroll University with a Master of Arts in Communications Management and a Bachelor of Arts from John Carroll. Tufts studied the field of public relations and marketing while undertaking extensive professional training in business management. Skilled in the areas of sales and training, Tufts has led or been involved in implementing comprehensive strategic programs. Currently, Tufts performs United States Postal Service solutions-based sales activities.

Tufts consults with key business decision-makers or their representatives on their corporate strategies, and unique or demanding business needs to develop business solutions to enhance and meet those needs. Tufts develops a mutually agreeable communication strategy for each customer. Tufts was the Change Agent for the Great Lakes Area Northern Illinois team.

Tufts is also skilled in Leadership, Coaching, Civic Duty, Grant-Writer for Civic Organizations, Strategic Management, Account Management, Marketing, Public Speaking/Civic Engagement, and Strategic Planning. Resides in Greater Cleveland and an avid gardener.

USPS Price Change Presentation

Thursday December 1st, 10:30 am

Presented by Craig Zielaskiewicz, USPS Senior Territory Representative

Craig Zielaskiewicz was named Sr. Territory Rep representative of the Wellington District in October of 2021.

Craig has 25 years with the Postal Service and brings extensive experience in operations and sales. In addition to his current appointment, Craig has served as Postmaster of the Brunswick Post Office, Manager of the Olmsted Falls Post Office,as well as a variety of other management positions in the Cleveland area. In his current role as part of the headquarters sales group, Craig is responsible for managing and growing a portfolio of high value accounts as well as identifying opportunities for growth in this competitive market.

Craig is a graduate of the US Postal Service Associate Supervisor Program, the US Postal Service Management for Essential Leadership Program, and he is Lean Six Sigma Yellow Belt certified. Craig was also an Eastern Area Political Champion. Craig has been nationally recognized amongst his peers for both consistent and outstanding performances.

Join us via zoom

Phone one-tap: US: +15033361236,,1606106382#,,,,238752# or +1952-229-5070,,1606106382#,,,,238752#
Meeting URL:
Meeting ID: 160 610 6382 Passcode: 238752
Join by Telephone Dial:
US: +1 503 336 1236 or +1 952-229-5070 or +1 650-581-7094 or +1 855-860-4313 or +1 678 317 3330
Meeting ID: 160 610 6382 Passcode: 238752

Ever Changing Landscape of the Paper Market and How Best to Prepare Manage/Maneuver for Future Success

Making Direct Mail Work For You

Thursday October 13, 10:30 am to 11:00 am

Presented by Josh Lorion, USPS Sr. Territory Executive and Sam Morris, Creative Director at SMARTmarketing, co.

Josh and Sam will be covering DAL (Detatched Address Label) Cards and Shared Mail. Useful tools for using direct mail in a very affordable way!

Click here to join us on Zoom

2022 National Postal Customer Council Day


Friday, September 23, 2022 - 8:00 am – 1:30 pm

Cuyahoga Community College
Jerry Sue Thornton Center
2500 East 22nd St.
Cleveland, OH 44115

Ohio 1 District Postal Customer Councils (Greater Cleveland, Akron/Canton, Steel Valley) will be hosting National PCC Day on 9-23-22.

The day will offer:
- Educational sessions (including Postmaster General Louis DeJoy’s update on the Delivering for America plan)
- Networking with Industry Partners & USPS Leadership & Subject Matter Experts
- Awards and Prizes
- Exhibitors’ Showcase

Grand Prize: Complimentary registration to National Postal Forum 2023 - May 21-24, 2023 in Charlotte, NC

Registration details are forthcoming, including exhibitor information. Please contact Tina Grabovez, Customer Relations Coordinator, at if questions.

Creative Mail Piece Design

with MDA (Mailpiece Design Analyst) Stan Gibbs

August 11, 2022 11:00 AM

The lighter side of Mailpiece Design, featuring ideas for a memorable mailpiece that follows all the rules.

Stan Lee Gibbs is a native of Maryland's Eastern Shore. He attended Chesapeake College and completed his Business Practicum in London, England. Stan began his postal career in 1985 as a CFS (Computerized Forwarding Systems ) clerk. He later worked as an Air Records Processor at the Air Cargo Terminal during the time that USPS maintained its own fleet of planes. In 1994, Stan became a Bulk Mail Clerk at the BMEU in Baltimore, MD. He excelled in using the ABE (Automated Barcode Evaluator) and MERLIN (Mail Evaluation Readability Look-Up Instrument) and became the trainer for the District. In 2012, Stan detailed as the MDA (Mailpiece Design Analyst) for the Baltimore District and was awarded the position in 2015.

Stan continues to work closely with BMEUs and PCCs (Postal Customer Councils) in the Eastern Region. He has been a student of the DMM (Domestic Mail Manual) and always tries to inspire others to "learn to navigate the DMM).

Click here to join us on zoom

AMS For Mailers

With Ohio 1 AMS (Address Management System) Manager Nikki Roche

August 18, 2022 11:00 AM

Address Management System (AMS) maintains all ZIP Code data. This data is used to provide products such as CASS. This presentation provides a brief overview of AMS operations and offers tips to improve the quality of your mailing lists.

Nikki brings her expertise and a wealth of knowledge to the position of Manager, Address Management Systems for the Ohio 1 District. She began her Postal career in 1998 as a Customer Service PTF clerk in Cleveland, Ohio. From there, she became a Mail Processing clerk in 2007 and in 2009 she became a Data Collection Technician. In 2013 she became an Address Management Systems Technician with her focus on Growth Management and AMS processes for the Ohio 1 District, then later was promoted as a Supervisor of Distribution Operations.

Nikki has held detail positions during her career that include acting Supervisor of Customer Service, Postal Systems Coordinator, Product Information Quality Analyst, Growth Management Coordinator, and Manager of Address Management Systems.

Click here to join us on zoom

Wednesday, April 6th, 2022 3:00 pm EST

GREG LOVENSHEIMER - Chief Operating Offcer, Millcraft

Joining Millcraft in 2013, Greg Lovensheimer has a diverse and broad work background that spans the entire manufacturing and distribution processes. Greg has held the following positions: Operator, Supervisor, Trainer, Capital Project Manager, IT Project Manager, Product Manager, Vice President of Sales & Marketing, and presently Vice President of Operations. He also holds a Lean/Six Sigma Green Belt. A widely recognized industry activist, Greg is a Board Member and Treasurer of National Paper Trade Association and Board Member of Two Sides North America.

Greg’s personal mission is to tap into the skills of those around him and help them achieve more than they believe possible by empowering the highly talented and committed team at Millcraft to make meaningful impact for customers, suppliers and communities in which Millcraft operates.. His creative drive has led Greg to being awarded U.S. Patent #9,221,989 for Tamper Evident Documents and Inks.

***** Missed the event live? Click this link for the replay. Passcode 4#tufFb9 *****

2022 Golf Outing Networking Event

Friday, July 29

J. Edward Good Park Golf Course
530 Nome Ave, Akron, OH 44320

8:00 Breakfast
9:00 Tee Time
12:00 Lunch

COST - $55 w/ 18 holes of golf & cart • $35 Non-Golfer

Please mail a check to:
Akron Postmaster’s Offce
675 Wolf Ledges Pkwy
Akron Ohio 44309
Online option for payment will be forthcoming.

Most recent events

Cleveland Plant Tour

Ohio 1 Postal Customer Councils present a tour of the Cleveland USPS Processing Plant on February 14th, 2022. Click here for complete information.

Reach Voters & Potential Customers Using Every Door Direct Mail

Thursday March 3rd, 10:30 to 11:30 am

Rose Street, Business Lead Development Specialist, USPS and
Sam Morris, Creative Director, SMARTmarketing, co.

Every Door Direct Mail is a local mailing to get your message in front of voters, organize a fundraising campaign or townhall, advertise your business, or a coupon to increase sales and foot traffc, send a community newsletter or promote a local event.

To join us via Zoom, click here, Passcode 12345.

Or One tap mobile:
+15033361236,,1614574800#,,,,*12345# US
+1952-229-5070,,1614574800#,,,,*12345# US
Or join by phone:
/? Dial(for higher quality, dial a number based on your current location): US: +1 503 336 1236 or +1 952-229-5070 or +1 650-581-7094 or +1 855-860-4313 or +1 678 317 3330
Webinar ID: 161 457 4800
Passcode: 12345

Work From Home Scams

Wednesday March 9th, 10:00 to 11:00 am

In conjunction with National Consumer Protection Week the United States Postal Inspectors provide a presentation on how to identify and protect yourself from work home scams.

To join us via Zoom, click here, Passcode 12345.

Or One tap mobile:
+15033361236,,1615659827#,,,,12345# US
+1952-229-5070,,1615659827#,,,,12345# US
Or join by phone:
Dial(for higher quality, dial a number based on your current location): US: +1 503 336 1236 or +1 952-229-5070 or +1 650-581-7094 or +1 855-860-4313 or +1 678 317 3330
Webinar ID: 161 565 9827
Passcode: 12345

National PCC Day

Presented by Steel Valley PCC in conjunction with Greater Cleveland PCC and Akron-Canton PCC.

September 22, 2021 8AM - 3PM

Youngstown State University, DeBartolo Stadium Club, 577 Fifth Avenue OH 44502


8:30 am – 8:45 am Welcome & Introductions

8:45 am – 9:45 am Programmatic and direct mail how they tie together
Jeffrey Ryznar
Chief Executive Officer
898 Marketing

9:45 am – 10:00 am Break / Visit Vendors

10:00 am – 10:45 am Peak Season Planning – Retail & Delivery
Eric Henry, A/ Area Vice President Central Area
United States Postal Service

10:45 am – 11:45 am Peak Season Planning – Mail Processing
Todd Hawkins, Senior Director Division Lakeshore Processing Operations
United States Postal Service

11:45 am – 12:00 pm Break/Visit Vendors

12:00 pm – 1:00 pm Lunch

1:00 pm – 1:30 pm PCC Awards and Recognition

1:30-1:40 Break/Visit Vendors

1:40 pm – 3:00 pm USPS Headquarters Virtual Presentation
Postmaster General Louis DeJoy & USPS Executives

3:00 pm – 3:10 pm Closing Remark & Raffle to win a Signed by Jim Tressel YSU Football Helmet (must be present to win)

Guest Industry Speaker Jeffrey Ryznar

Ryznar is the CEO of 898 Marketing located in Canfield OH. 898 Marketing is a strategic marketing and creative consultancy delivering accountable business development campaigns with a relentless commitment to brand growth and digital innovation.

Registration $50. Vendor table $175 includes 2 attendees, (1) 6 foot table and 1 minute opening remarks.

To register, visit

Past Event - February 11 & 12

Join us on Thursday, February 11, 2021 from 11:30 AM to 12:00 NOON for a virtual ZOOM meeting focusing on 2021 Promotions and Incentives Program.

Thursday, February 11, 2021
11:30 AM EST – Noon

The six promotions include Tactile, Sensory and Interactive Promotion, Emerging and Advanced Technology Promotion, Personalized Color Transpromo Promotion, Earned Value Promotion, Informed Delivery Promotion and Mobile Shopping Promotion. These promotions vary between 3 to 6 months, are intended to increase the value of direct mail and retain the volumes of transactional mail, and give participant mailers higher volume growth (according to analyses).

Presentation will be given by Josh Lorion, A/ USPS Sales Executive Sr. (Mailing). Josh is a 25-year Postal Service employee and a member of the Northern Ohio Sales team.

Meeting Details

Phone one-tap:
US: 503.336.1236 1615309434#
US: 952.229.5070 1615309434#

Meeting URL:

Meeting ID: 161 530 9434

Password: 424946

Join by Telephone - For higher quality, dial a number based on your current location.

Dial: US: +1 503 336 1236 or +1 952-229-5070 or +1 650-581-7094 or +1 855-860-4313 or +1 678 317 3330

Meeting ID: 160 496 3407

Password: 299172

International numbers

Join from an H.323/SIP room system H.323:
Meeting ID: 161 530 9434
Password: 424946
Password: 424946

****Disclaimer - The USPS version of Zoom is certified under the Federal Risk and Authorization Management Program (FedRamp), a government-wide program that provides a standardized security assessment, authorization and continuous monitoring of products and services like Zoom.

Building Trust With Voters and the 2020 Political Mail Landscape

July 14, 2020, 11:00 am to 12:00 Noon EST

Virtual Zoom Webinar

Brought to you by The Steel Valley PCC, Greater Cleveland PCC, Akron-Canton PCC, and Northwestern Ohio PCC.

Presented by Don Nichols, USPS National Leasd, Political and Mailing Services

To register, visit this page. A Zoom link will be emailed to you prior to the event.

Donald Nichols is the National Lead for U.S. Postal Service Political and Mailing Services. Donald mobilizes a national team of specialists who consult and support political campaigns, campaign strategists and political alliance mailing partners.

He manages USPS strategic sponsorships with political associations, including the development of leading edge thought leadership. He also coordinates marketing and sales efforts to support the use of all mailing products.

Past Event - Business Mail 101 Webinar

Thursday, May 14, 2020, 11:00 am - 12:00 pm

Guest Speaker - Kathleen Scott, USPS

- Learn how to mail at Commercial Prices
- Demonstration of the free software offered by the USPS
- Learn about the features of the Intelligent Mail Business (IMSB) Tool

To access the meeting, please click on the following link:

Presented by the Steel Valley PCC in conjunction with the Greater Cleveland, Akron/Canton, and Northwest Ohio PCCs

Past Event - Price Increase, Postal Updates, and Roundtable Discussions on Bulk Mail, Direct Mail Marketing, and Presort Mail.

Jan. 23, 2020, 10 am to 12 Noon
Youngstown Main Post Office - 99 S. Walnut St. Youngstown OH 44501

Featured Speakers - Ken Sansavera - Acting Marketing Manager, USPS and Dawn Jerson - Mailing Standard Specialist, USPS

Roundtable Discussions

Presort Mail - Moderated by Anna Pascarella, Printing & Delivery Specialist, YSU
Direct Mail Marketing - Moderated by Michael Ping, Marketing Director, Farm and Dairy

Free to attend - RSVP to Pamela Wood at 330-740-8807 or

Past Event - Holiday Package and Returns Shipping

October 10, 2019, 10 am to 12 Noon
Youngstown Main Post Office - 99 S. Walnut St. Youngstown OH 44501

Featured Speaker - Candy Hardesty

Shipping Solutions Specialist - Started her career with the US Postal Service in 1980. She is currently the Senior Shipping Sales Executive. She continues to focus her expertise on the customer and how USPS products and services can impact their bottom lines, specifically with PARCELS.

Find out about dimensional weight, refunds from software vendors, cubic pricing, new USPS returns, & more!
This is one seminar you won't want to miss!

Free to attend - RSVP to Pamela Wood at 330-740-8807 or

Past Event - Reach New Customers and Drive Revenue with Direct Mail

August 8, 2019, 10:00 AM to 12 Noon

4-Mile Run Christian Church, 701 N. 4 Mile Run Rd, Youngstown, OH 44515

Shared Mail • Direct Mail • Every Door Direct Mail (EDDM)

Free to attend - RSVP to Pamela Wood at 330-740-8807 or

Light refreshements will be provided

Featured Speakers

Jeff Politano is the President of SMARTmarketing, co. which publishes Town Shopper, a co-op direct mail piece with a 40 year history, and provides several other direct mail and marriage mail products.

Mike Ping is the Circulation and Marketing Director for Farm and Dairy, a weekly newspaper published in Ohio, Pennsylvania, and West Virginia with a paid circulation of over 30,000.

Past Event - April 25th, 10 am to Noon

What if YOU could...

• Save $.003 per piece on your bulk mailing • Receive free address correction • Waive permit fees

Guess what? You can.

Learn how at our FREE seminar April 25th, from 10 am to Noon featuring Richard T. Gebbie, CEO of Midwest Direct, one of he largest mail service providers in Ohio.

Youngstown Main Post Offce Conference Room, 99 S. Walnut St. Youngstown OH 44501-9998

Refreshements will be provided.

Seminar Highlights:

Scorecard Requirements Seamless Acceptance Full Service Barcodes

To reserve your seat: Contact Pamela Wood at 330-740-8807 or

About Richard T. Gebbie

Throughout his career, Rich has held positions of increasing responsibility in sales, production and executive management. He has managed operations with multi-million dollar budgets, in multiple states and is currently CEO of Midwest Direct, one of the largest mailing service providers in Ohio.

A well-respected leader and expert in all things mail related, Rich is the current President of the National Association of Presort Mailers and has been an active member for 30 years. Rich is also a Member of Idealliance, and has been an active member for 15 years. He is a past member of the United Stated Postal Service Mailers Technical Advisory Committee (MTAC), past co-chair of the Cleveland Postal Customer Council and has been an active member for 35 years.

Highlights from our March 14, 2019 Event at the B&O Station

Non-Profit Mailings for Design & Mail Preparation, EPS replacing CAPS


9:00 am - Registration
9:30 am - Welcome - Tom Kerns, Youngstown Postmaster, Industry Co-Chair
9:40 am - 10:15 am - Non-Profit Presentation, Sarita Montgomery, District BMEU Manager
10:15 am - 10:30 am - Break
10:30 am - 11:15 am - EPS Presentation, Janine Egloff
11:15 am - 12:00 pm - Lunch, George Kolsear Award Presented, Wrap-up

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